Best Rate Guarantee

Looking for the best Internet rate for a Villa Group Resort? Look no further-if you find a lower rate on any other website, we will beat it!
The Villa Group guarantees that every hotel reservation booked through www.villagroupresorts.com is guaranteed to have the best rate publicly available on the Internet.
If you find a rate for our hotel on another website lower than the best available Internet rate on www.villagroupresorts.com, for the same room type and dates, and rate payment requirements (e.g. full prepayment requirement) and restrictions, we will not only match the lower rate you have found, but will also reward you for bringing it to our attention! We will honor the lower rate plus an additional 10% discount*.
_{*Can only be applied for room only reservations and rates. Package rates & reservations (hotel + air and other components) are not covered in this guarantee.}

You must do the following to claim our Best Internet Rate Guarantee:

Contact The Villa Group Resorts within 24 hours of booking your room by completing the required information in the contact us section of the website. Upon verification of your claim, Villa Group Resorts will honor that rate for the nights for which the lower rate was found.

Information necessary for Claim:

Villa Group Reservation

• First & Last Name
• Email
• Hotel Name
• Reservation Number
• Date of Booking
• Arrival Date
• Departure Date
• Number of Guests
• Confirmed Rate at The Villa Group Resort

Other Reservation

• Date you found the lower rate
• Time you found the lower rate
• Website where you found the rate (must be exact address)
• Screenshot of where you found the lower rate
• Nightly rate offered
• Dates for which lower rate appliers
• And special payment terms required

*All fields are required to make a claim

This Guarantee does not apply to:

• Opaque or auction sites where the hotel brand and/or the specific hotel is not known until booking is finalized
• Packaged rates that include air, car rentals, taxes, service charges, meals, coupons, parking, services, or other services and amenities
• Qualified discount rates including, but not limited to, Government, AAA or Senior Citizen Discounts
• Unpublished, negotiated rates with corporations, travel agencies, groups, associations or other rates that are specifically agreed upon by The Villa Group and a specified and limited group, and are not publicly available
• Rate disparities solely attributable to fluctuations and/or differences in currency exchange rates
  Rate differences due to rounding to the nearest dollar